Your privacy matters. We're fully committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR).
Our data protection practices are built on the six core principles of GDPR.
We process your data lawfully, fairly, and in a transparent manner. You always know what data we collect and why.
We collect your data for specific, explicit, and legitimate purposes only and don't use it for other reasons.
We only collect data that is necessary for the purposes we've stated. Nothing more, nothing less.
We ensure your personal data is accurate and kept up to date. You can update your information anytime.
We keep your data only for as long as necessary for the purposes we collected it for.
We protect your data with appropriate security measures against unauthorized access, loss, or damage.
Under GDPR, you have several rights regarding your personal data. Here's how you can exercise them.
You can request a copy of all personal data we hold about you at any time.
You can update or correct your personal information if it's inaccurate or incomplete.
You can request deletion of your personal data under certain circumstances.
You can request that we limit the way we use your personal data.
You can receive your data in a structured, commonly used format and transfer it to another service.
You can object to processing of your data for direct marketing or other purposes.
Our Data Protection Officer is here to help. Contact us at dpo@remote-works.io to exercise any of your rights or ask questions about our data practices.
Transparency is key. Here's a complete overview of the personal data we collect and why.
We implement robust technical and organizational measures to protect your personal data.
All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
Our servers are hosted in secure, certified data centers with 24/7 monitoring and protection.
Strict access controls ensure only authorized personnel can access personal data on a need-to-know basis.
We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
We have procedures in place to detect, report, and investigate any data breaches within 72 hours.
Data protection is built into our systems from the ground up, not added as an afterthought.
We only keep your data for as long as necessary. Here's our retention schedule.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Duration of account + 30 days after closure | To provide services and resolve any post-closure issues |
| Transaction Records | 7 years | Legal and tax compliance requirements |
| Communication Logs | 2 years | Customer support and dispute resolution |
| Marketing Data | Until consent is withdrawn | To send you updates and offers you've opted into |
RemoteWorks operates globally, and your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that all international data transfers comply with GDPR requirements.
Have questions about your data or our GDPR compliance? Our Data Protection Officer is here to help.
You have the right to lodge a complaint with your local data protection authority if you believe we're not complying with GDPR.
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